Legal and Policies
If you would like to know more about some of our policies, then please click on the relevant links.
Read our Privacy Notice.
Website Terms and Conditions
Find out more about website terms and conditions.
Freesat App Terms and Conditions
Get more information on our app terms and conditions.
Open Source Licenses
See what Open Source Licenses we use.
Download product manuals for our 4K TV Box range as well as Freesat-enabled set top boxes.
Warranties and Compliance
The following documents can be downloaded at product warranty and compliance:
- 4K TV Box & 4K Recordable TV Box product warranty
- Safety notice
- Declaration of conformity
- End User License Agreement
Disposing of Electronic Goods
Read more information on how we dispose of electronic goods.
Promotion Terms & Conditions
- Black Friday 2023 Graded 500GB PVR Promotion (Valid 22.11.2023 until 30.11.2023)
- Freesat Spine-chilling Halloween 2023 Prize Draw Terms & Conditions
- Freesat x Channel 4 October 2023 Prize Draw Terms & Conditions
- Freesat Webstore June 2023 TV Prize Draw Terms & Conditions
- Black Friday 2022 1TB PVR Promotion (Valid 21.11.2022 until 05.12.2022)
- Recordable 4K TV Box Price Promotion (Valid 27.03.2023 until 21.04.2023)
- Freesat Grocery October 2022 Prize Draw Terms & Conditions
- Recordable 4K TV Box Price Promotion (Valid 07.03.2022 until 31.03.2022)
- Freesat Cracking Christmas 2021 Prize Draw Terms & Conditions