Legal and Policies

If you would like to know more about some of our policies, then please click on the relevant links.


Privacy Notice

Read our Privacy Notice.


Website Terms and Conditions

Find out more about website terms and conditions.


Freesat App Terms and Conditions

Get more information on our app terms and conditions.


Cookie Policy

Look through our Cookie Policy.


Open Source Licenses

See what Open Source Licenses we use.


Product Manuals

Download product manuals for our 4K TV Box range as well as Freesat-enabled set top boxes.


Warranties and Compliance

The following documents can be downloaded at product warranty and compliance:

  • 4K TV Box & 4K Recordable TV Box product warranty
  • Safety notice
  • Declaration of conformity
  • End User License Agreement

Consumer Connectable Product Security

If you would like to inform us about a Freesat product safety concern or vulnerability, please visit the Consumer Connectable Product Security page.


Disposing of Electronic Goods

Read more information on how we dispose of electronic goods.


Promotion Terms & Conditions