Legal and Policies

If you would like to know more about some of our policies, then please click on the relevant links.

Privacy Notice

Read our Privacy Notice.

Website Terms and Conditions

Find out more about website terms and conditions.

Freesat App Terms and Conditions

Get more information on our app terms and conditions.

Cookie Policy

Look through our Cookie Policy.

Open Source Licenses

See what Open Source Licenses we use.

Product Manuals

Download product manuals for our 4K TV Box range as well as Freesat-enabled set top boxes.

Warranties and Compliance

The following documents can be downloaded at product warranty and compliance:

4K TV Box & 4K Recordable TV Box product warranty
Safety notice
Declaration of conformity
End User License Agreement

Disposing of Electronic Goods

Read more information on how we dispose of electronic goods.

FREESAT (UK) LIMITED, 23-24 Newman Street, London, W1T 1PJ

Registered Company No: 06250097
VAT Number: GB 916978765

^{Copyright: All content, programme titles, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved.}

^{Kids Pass promotion: UK only. 18+. Purchase a Freesat 4K TV box (any model) from a participating retailer between 09:00 19.07.21 and 23:59 11.10.21, then visit freesat.co.uk/kids-pass and enter purchased 4K TV box serial number, full name, email, postcode, mobile number and retailer purchased from by 23:59 31.12.21 to claim a free 12-month Kids Pass. Keep receipt for all claims. Max one claim per person. For participating retailers and full terms visit freesat.co.uk/kids-pass. Internet access required. Excludes trade customers and those with existing Kids Pass memberships expiring after 31.12.21. Promoter is Freesat (UK) Limited.}