Contact us

You can contact our Customer Team any time using the ‘Support’ form in the bottom right of the screen, this allows us to direct your query to the right team, and respond to you faster.

Alternatively you can send an email to customerteam@freesat.co.uk. Our Customer Team phone lines are open during the service hours listed below.

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 10:00 - 16:00
Sunday: 10:00 - 16:00

You can call us on: 0345 313 0051

If you are an Independent Retailer or Distribution partner, please use retail.help@freesat.co.uk for support.

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