Contact us

You can contact our Customer Team any time using the Support form in the bottom right of the screen.

Please note due to the impact of Covid-19 our phone lines are currently experiencing longer wait times than normal, so we recommend using the Support form, which allows us to direct your query to the right team, and respond to you faster.

Alternatively you can send an email to customerteam@freesat.co.uk. Our Customer Team phone lines are open during the service hours listed below. Please note that we are experiencing longer wait times than usual and recommend that you use our Support form for the fastest response.

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 10:00 - 16:00
Sunday: 10:00 - 16:00

You can call us on: 0345 313 0051

If you are an Independent Retailer or Distribution partner, please use retail.help@freesat.uk for support.

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