Connecting external speakers to your Freesat Box can cause the sound to fall slightly out of sync. If this happens go to 

If you have changed your mind and want to return your new Freesat Set Top Box please contact our Customer Support Team for

automatically, if you cannot find a newly launched channel on your Freesat TV Guide you may want to complete a manual channel scan.

is now available and will be automatically installed on Freesat 4K TV Boxes. 15/12/2020 Here’s the lineup of our latest enhancements

hold the red colour button and the AD buttons on your Freesat remote control for three seconds then release the buttons