I live abroad, does the warranty still apply?
No, Freesat is a service for customers in the UK only. We do not offer a manufacturer’s warranty on 4K (Recordable) TV Boxes which are used outside the UK, or purchased outside the UK, nor do we take back or ship 4K (Recordable) TV Boxes from/to outside the UK.
- What products are covered by Freesat's warranty?
- Does the Freesat warranty also cover Humax/Manhattan boxes?
- How long is Freesat's warranty?
- What's covered under the Freesat warranty?
- I live abroad, does the warranty still apply?
- Under what circumstances does the warranty not apply?
- If I've bought my box second hand, can I still claim under the warranty?
- Do I get a new warranty with my replacement product?