Humax Box
  • Pause/Rewind is not working on my Humax Box

    If your Freesat Smart TV Recorder loses the ability to pause and rewind live TV, this suggests a problem with your hard drive. First, please ensure you have the latest version of software for your…
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  • My Humax Box has frozen or is unresponsive

    If your Humax box freezes, we recommend you turn it off at the mains and wait for thirty seconds before restarting. I f this doesn't resolve it, and you are able to access the menu, the next step…
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  • My Humax box is not turning on

    The first thing to check is that the power unit is working properly. If no light is on, then the power unit isn’t working so may need replacing. If this is the case, the best thing to do is to call…
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  • I'm receiving no signal on my Humax / Manhattan box

    Extreme weather conditions (such as driving rain, strong winds or snow) can affect the satellite signal. In the event of calm weather and your Freesat box or TV reporting no signal there are a few…
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  • I'm missing channels on my Humax / Manhattan box

    If you encounter channels missing from your TV guide, put your Set Top box into standby for 30 seconds and then switch it back on again. This should see everything restored; If this does not work you…
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