How do I programme my Freesat remote to control my TV?
You can use your Freesat remote control to turn your TV on and off, and to control the TV volume.
To do so, your Freesat remote control needs to discover which brand of TV you have.
Turn your Box…
Can I use a universal remote control with the box? If so, how?
Yes, although each Universal remote will have its own way of connecting to devices so please follow the instructions that come with that remote.
How do I reset my Freesat remote control?
To reset your remote control to it's default set-up, follow these steps:
1. Press and hold the red button (this is not the standby or record button) and AD buttons on your Freesat remote control for…
My remote control isn't working with my set top box
If you are facing this issue, there are a few things we recommend you check:
Are the batteries in the remote control new and working? Have they been inserted the right way up? Perhaps try them of a…
How can I stop my remote clashing with other devices?
If you find that your remote control inadvertently controls other devices with an infrared receiver in your home, then you can reprogram your remote to a different frequency to prevent this from…
Why does my Text button not work on my remote control?
The Teletext information service on analogue and digital television was discontinued across the UK on 16 December 2019. Limited services including holidays, racing and bookmaking and the subtitles on…
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Kids Pass promotion: UK only. 18+. Purchase a Freesat 4K TV box (any model) from a participating retailer between 09:00 19.07.21 and 23:59 11.10.21, then visit freesat.co.uk/kids-pass and enter purchased 4K TV box serial number, full name, email, postcode, mobile number and retailer purchased from by 23:59 31.12.21 to claim a free 12-month Kids Pass. Keep receipt for all claims. Max one claim per person. For participating retailers and full terms visit freesat.co.uk/kids-pass. Internet access required. Excludes trade customers and those with existing Kids Pass memberships expiring after 31.12.21. Promoter is Freesat (UK) Limited.