Freesat Customers
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Using the app as a remote control
If you have a smart Freesat set-top box you can use the app in place of your remote control.
To do this, your box and your phone or tablet must be connected to the internet on the same network. If you are using a 3G or 4G internet connection, you won't be able to remote control your Freesat box.
When you open the app, it will search for any Freesat boxes on the same internet network. The app will recognise your box if it is connected to the same Wi-Fi network as your phone or tablet and automatically connect to it.
Once you're connected, tap the TV icon to control your TV.