Freesat - How to use

How to use

What you need to watch Rakuten TV

1. A compatible Freesat Humax Set Top Box (STB). Rakuten TV is available on the following models:

  • HB-1000S/HB1100S
  • HDR-1000S/HDR-1010S/HDR-1100S

2. Internet connection (at least 2 Mbps)
3. Paypal, credit/debit card or a voucher code


Using Rakuten TV

Step 1: Press the "HOME" button on your remote.

Step 2: Select "On Demand" and open the Rakuten TV app. 

Step 3: Select “Sign up for free” to create a new user. After accepting “Contractual Conditions” you will be asked to enter your email address.

Step 4: You will be asked to enter credit card information. You will have an option to skip this section; if you skipped it, your account is ready to use.

Step 5: To buy or rent content, select a movie or TV series to view its details and purchase options. Any purchase you make will appear in your "Library".

Having trouble? Get in touch with Rakuten TV via:



Phone (open Mon-Fri, 8am-5pm): 0170 445 0177