allow you to return your box. If you purchased your box from Freesat then a receipt and invoice will have been sent to the email

a couple of things you can try to do. Check that your Freesat Set Top Box is connected to the internet. If you are connected

If you didn't connect your Freesat Box to wireless network during the initial set up process, or you need to re-connect it

your Set Top Box will regularly check for updates issued by Freesat to fix bugs and introduce new features. When it finds a new

Our 4K Freesat Set Top Boxes display different lights on the front of the box. This tells you which mode your box is in.