FAQs
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What to do if my box is overheating?
If your 4K Set Top Box hard drive starts to get too hot it will...
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I have a Wideband LNB but can't record four channels at the same time
If you're using a Wideband LNB (WLNB) setup and can't record four...
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Everything You Need to Know About Your Freesat Remote
If your Freesat remote isn’t working as expected, try these...
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How do I connect my box to the TV?
Setting up your Freesat box is quick and easy. Find out more here...
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How to reset your pin number
How to reset your Freesat pin number, find out more here.
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My signal is poor. What can I do?
If you're experiencing weak or no signal on your Freesat box...
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Why can't I log into my Freesat account?
Due to a change to our internal systems, Freesat ID accounts were...