Help & Support

How to reset your pin number

The default PIN for your Freesat box is 0000.

If you’ve changed your PIN and can’t remember it, you’ll need to perform a Full Factory Reset to regain access.

Important: A factory reset will erase all stored recordings, preferences and settings. This action cannot be undone.

To avoid losing content, we recommend:

  • Choosing a memorable PIN (such as a favourite number or date)
  • Avoiding easily guessed numbers like 1234 or your birth year
  • Writing it down and storing it in a secure place if needed

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