You can't set individual TV programmes as favourites, but you can set favourite channels. In the Freesat mobile app, double-tap

to set your new local channels. To complete a channel scan follow these simply steps: Navigate to the Settings section

our Contact Centre It may be that your Humax box is faulty, if your box no longer falls within the warranty period (please

of purchase to allow you to return your box. If you purchased your box from Freesat then a receipt and invoice will have been

Freesat uses DHL parcel service for deliveries, upon dispatch your box should be with you within the 2-3 working days.