FAQs
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Does Freesat offer accessibility features?
Yes. We want everyone to be able to enjoy the app and find great...
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How to set programme reminders on Freesat Mobile App
Set programme reminders on Freesat. Find out more here.
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Can I favourite TV programmes?
You can’t set individual TV programmes as favourites, but you can...
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How do I find and watch live and on demand TV on the Freesat mobile app?
When you open the Freesat mobile app, as long as you're online...
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How do I access subscription video on demand services on the Freesat mobile app?
How do I access subscription video on demand services on the...
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How do I access the TV Guide?
You’ll find the TV Guide in the centre of the menu at the bottom...
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Can I restart programmes that have already started?
Some, but not all, channel players let you restart live...
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A guide to connecting to the internet on my mobile device
To use the Freesat mobile app, you’ll need: Find out more here.
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Why can't I log into my Freesat account?
Due to a change to our internal systems, Freesat ID accounts were...