The first thing to check is that Series link has been set up. You can do this by looking at your Planned Recordings, where

This switch only affects people using an SD-only satellite set-top box. If you’re using an SD-only box, you will lose all

Our 4K Set Top Box has a light indicator to let you know what mode your box is in. If there is no light displaying on your

While in standby your Set Top Box will regularly check for updates issued by Freesat to fix bugs and introduce new features

(channel 103), although depending on the make/model of TV or Set Top Box, you may need to complete a channel scan on your device