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If you are having issues connecting your Freesat Box to your TV, we recommend you try using a different HDMI cable or a different

There's no current plan to include pin protection in the Freesat app, but you can update parental lock settings and set up

to a change to our internal systems, we will be removing Freesat ID accounts from our platform from mid June 2024. As a result

Guide is in the centre of the menu along the bottom of the Freesat mobile app (called Guide ). Simply tap it to open. You can

some services on older Freesat & Humax G2 devices purchased between 2013 and 2019. Your Freesat device will continue to

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