If you are running out of space, the box will automatically delete the oldest programme to make way for any new recordings

If you have received a different Set Top Box to the box that you ordered please contact our Customer Support Team with your

If you are having performance issues with the Freesat mobile app, try the following alternatives to try to fix it: Check

playback on the My5 app There were a few instances where Netflix was not closing when requested OD Apps menu would

recordings your Box can make at the same time. You can check what LNB you have by looking in the System Information menu in