The first thing to check is the satellite cables are correctly inserted into your Freesat Box and haven’t come loose. If

If your 4K Set Top Box hard drive starts to get too hot it will display a message on your TV screen to let you know. If

If your box arrived damaged from delivery please contact our Customer Support Team who can help. You may be asked to provide

Our warranty covers repair or replacement (within the warranty/guarantee period) of a faulty Freesat Recordable 4K TV Box

If you are running out of space, the box will automatically delete the oldest programme to make way for any new recordings