out to our Customer Team. Details of how to reach us can be found on our contact us page.

If you’re using an SD-only box, you will lose all BBC SD channels from January 8 th 2024. How to tell if you’re using

2024, you will lose all your BBC channels. How to tell if you’re using an SD-only box? Go to channel 799 on your TV

recording from being deleted, you can use the Keep function. To find this, select the recording you wish to keep, press OK and

Your Box’s default PIN is 0000. If you have changed your PIN but cannot remember it then you will need to perform a Full