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If you purchased your Freesat Set Top Box from one of our retailers, you will need to return your Box to them directly, in

about the channels available on Freesat, Freesat's set top boxes and how to switch to Freesat from another provider. 

reasons as to why you cannot find a channel on your Freesat Set Top Box. 1 – The channel may not be available on the platform

folder if you experience a delay. Via your Set Top Box - in the Settings menu you can follow the on-screen instructions

available on Freesat 4K TV Boxes. Rakuten is only available on Humax-manufactured Freetime with Freesat set-top boxes. Some

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