reasons as to why you cannot find a channel on your Freesat Set Top Box. 1 – The channel may not be available on the platform

If you purchased your Freesat Set Top Box from one of our retailers, you will need to return your Box to them directly, in

speakers to your Freesat Box can cause the sound to fall slightly out of sync. If this happens go to Settings by selecting

encounter channels missing from your TV guide, put your Set Top box into standby for 30 seconds and then switch it back on

new 4K TV Boxes. Similarly Rakuten is only available on Humax-manufactured Freetime with Freesat set-top boxes.