If you have changed your mind and want to return your new Freesat Set Top Box please contact our Customer Support Team for

excited to announce that our new software update, 5.3.p4_ui_1.2.4, is now available and will be automatically installed on Freesat

Please Note : This is across all Freesat STBs including Humax & Manhattan.  

The first thing to check is the satellite cables are correctly inserted into your Freesat Box and haven’t come loose.

The December Software Release (5.4.1_ui_1.3.2) is now available and will be automatically installed on Freesat 4K TV Boxes