If you have received a different Set Top Box to the box that you ordered please contact our Customer Support Team with your

Make sure your router is online and within range. Tap on Settings, then Wi-Fi. Choose the name of the wi-fi network you

make sure is that you have a satellite cable to link to the set top box and the ability to connect a HDMI cable from the box

are designed so that you can connect an audio device to your Set Top Box using your own optical cable. Connect one end of