FAQs
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How to use the TV Guide
The Freesat TV Guide gives you access to all channels, shows you...
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How do I complete a channel scan?
New channels usually appear in your TV Guide automatically. Find...
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Why are Subtitles and Audio Description only available on some channels/programmes?
Subtitles and audio description may not be available on every...
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What accessibility options are available on older Freesat boxes?
Older Freesat digital boxes, come equipped with helpful...
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Where do I buy a Freesat Device?
If you're ready to enjoy subscription-free satellite TV, buying a...
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How can I adjust Lip Sync?
If you’ve connected external speakers to your Freesat box, you...
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Why does Freesat have On Demand players that need a paid subscription?
Freesat aims to offer a simple, easy-to-use platform where you...
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Can I go backward on the TV Guide?
Yes, if you have a Freesat 4K Recordable Box, you can use the Bac...
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How Do I Access Subtitles on Freesat?
Many programmes on Freesat include subtitles, from soaps and...
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How can I access Non-Freesat mode?
Non-Freesat mode lets you watch free-to-air satellite channels...
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How do I turn on High Contrast Mode?
High Contrast Mode is an accessibility feature designed to make...
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Can I hide channels?
Yes, you can hide channels using Freesat’s Parental Control setti...
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How do I access Audio Descriptions on Freesat?
Audio Description is available on selected programmes including...
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How many radio stations are available on Freesat?
Freesat gives you access to a wide range of radio stations, so...
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How do I adjust the size of the tiles on Freesat?
You can change the size of the tiles shown across Freesat screens...