FAQs
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How can I stop my Freesat remote interfering with other devices?
If your Freesat remote is accidentally controlling other devices...
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How do I set my Freesat 4K box to turn off after a period of inactivity?
Our latest Set Top Boxes include an Auto Power Down feature. When...
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How can I watch On Demand without WiFi?
You don’t need Wi-Fi to enjoy On Demand content with Freesat. If...
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How do I connect to a wireless network?
If you didn’t connect your Freesat Box to Wi-Fi during setup, or...
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What accessibility options are available on older Freesat boxes?
Older Freesat digital boxes, come equipped with helpful...
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How do I change my TV region?
Some BBC and ITV channels have regional versions. Find out more...
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What On Demand players are available on Freesat?
Freesat offers a wide selection of On Demand players, giving you...
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What channels can I get on Freesat?
Freesat gives you access to over 100 TV and radio channels...
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How can I change the sound settings on my box?
Adjusting your sound preferences is quick and easy. Find out more...
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How do I get Freesat in more than one room?
Want Freesat in multiple rooms? You’ll need a Freesat box or a TV...
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Parental controls and PIN access on your Freesat box
Freesat’s parental controls help you manage what content can be...
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Can I record more than one channel?
You can record a number of programmes at the same time depending...
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Can I save my favourite channels?
You can easily save your favourite channels on Freesat. Find out...
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What are the different LNB types?
Your LNB (Low-Noise Block downconverter) is the small device on...
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What does the light on my box mean?
Our 4K Freesat Set Top Boxes display different lights on the...