If your Freesat remote is accidentally controlling other devices in your home, like a soundbar or another TV, it’s likely due to infrared signal interference. You can fix this by changing the frequency your remote uses.
How to change the frequency of your remote control
- Press and hold the red colour button and the AD button on your Freesat remote for three seconds, then release. The LED light will stay on to show the remote is ready to be programmed.
- Press the HOME button.
- Your Freesat remote can be programmed to 6 frequency codes . Press and release the number button for the frequency you wish to set (1 to 6).
- Code 1 is the default setting.
- If one code causes interference, try another until you find one that works best for your setup.
- Your TV will turn off briefly to confirm the code has been set.
- Press OK to save the new frequency.
If you experience interference with a code that you have selected, try another until you get the right set-up for you and your device.
If you’re trying to set up your Freesat remote to control your TV, please refer to:
- Page 34 of the Recordable 4K TV Box manual
- Page 29 of the Non-recordable 4K TV Box manual
For more information on setting up your remote control visit our handy FAQ