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FAQs

87 Results for

I'm having trouble connecting to a wireless network

If your Freesat Box isn’t connecting to Wi-Fi, the issue may be...

I can’t find the channel I’m looking for

If a channel seems to be missing from your Freesat box, don’t...

Why does my box squeak?

While in standby your Set Top Box will regularly check for...

How can I change the sound settings on my box?

Adjusting your sound preferences is quick and easy. Find out more...

How do I get Freesat in more than one room?

Want Freesat in multiple rooms? You’ll need a Freesat box or a TV...

Parental controls and PIN access on your Freesat box

Freesat’s parental controls help you manage what content can be...

Can I record more than one channel?

You can record a number of programmes at the same time depending...

My Freesat box is running out of space. What can I do?

If your Freesat box is running low on storage, it will...

Can I save my favourite channels?

You can easily save your favourite channels on Freesat.  Find out...

What are the different LNB types?

Your LNB (Low-Noise Block downconverter) is the small device on...

Series Link isn’t working, what should I do?

If your Series Link isn’t working as expected, here are a few...

What does the light on my box mean?

Our 4K Freesat Set Top Boxes display different lights on the...

Can I connect a soundbar, amplifier or AV receiver?

Our 4K TV Boxes are designed to work with external audio devices...

What picture resolution options are available?

Our latest Freesat boxes support a range of picture resolutions...

What happens if I have a recording conflict?

If you’ve scheduled your Freesat box to record more programmes...

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Everyone TV Devices Limited | Registered Company No: 06250097 VAT Number: GB 91697876

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Copyright: All content, programme titles, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. Over 100 channels: Number correct at the time of publishing, including SD, HD and regional TV variants and radio channels.

Everyone TV Devices Limited, Triptych Bankside (North Building), 185 Park Street, London SE1 9SH