Delivery is free throughout mainland UK and Northern Ireland, however we do not ship to delivery addresses located in the Isle of Man and the Channel Islands. One of our retail partners may deliver…
Where can I track my parcel delivery?
You can check the status of your delivery using the DHL track and trace service. To do this you can use the tracking link in your dispatch email.
If you cannot find your dispatch email you may want…
My box arrived damaged, what should I do?
If your box arrived damaged from delivery please contact our Customer Support Team who can help. You may be asked to provide photos and a description of the state it arrived in to help review your…
How can I change my delivery address?
If you order hasn't been shipped, you will be able to update your delivery address.
We recommend you contact our Customer Support Team with your order details to hand to find out what is possible.