My remote control is not working on Britbox


We are aware of an issue effecting the functionality of the following remote control buttons when using the BritBox On Demand app:

  • Play / Pause
  • Rewind Fast
  • Forward

Freesat is actively investigating this with the BritBox technical team, and we hope to have this issue resolved as soon as possible.

In the meantime, you can action these commands by pressing the ‘OK’ button on your remote control and using the on-screen controls available on the BritBox On Demand app.