How long does it take to get my product?


Freesat uses DHL parcel service for deliveries, upon dispatch your box should be with you within the 2-3 working days.

If you do not receive your parcel within this timeframe, you can check it's delivery status using the DHL track and trace service and the tracking number in your dispatch email. 

Alternatively you can contact our customer team who will be able to assist with your enquiry.