To connect your box to the TV, follow these simple steps:
Start by inserting the batteries into the remote control, as indicated by the markings within the battery compartment.
Next, connect the…
How do I connect to wireless network?
If you didn't connect your Freesat Box to wireless network during the initial set up process, or you need to re-connect it to a new network, you can do it at any time by heading to the Settings Menu…
I don't have a wireless internet connection, how can I watch On Demand?
You can still watch On Demand content if you have an Ethernet cable (not supplied) to connect your internet router directly to the box.
How do I set my box to turn off after a period of inactivity?
Our latest Set Top Boxes have an Auto Power Down function, which will power down your box automatically, to save on your electric usage. To do this, head to the Homepage and select Settings. From…
How do I change my TV region?
Some BBC and ITV channels have regional variants. Your Box will automatically select the region matching your postcode during set up, but you can manually change your region in the Settings menu. …
What are parental controls?
Parental controls allow you to control the type of content children are allowed to watch – ensuring they can’t watch programmes or recordings that may not be age appropriate, for example.
If you try…
What are the different LNB types?
If you’ve switched from Sky Q then your dish is likely to have a wideband LNB and you will be able to record three different channels while you watch another, or record four different…
How can I change the Sound settings on my box?
To find the Sound settings of the box, press the Home button on your remote. This should bring up the Home screen where you will see a Settings option. When selected, you will be shown a set of…
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Kids Pass promotion: UK only. 18+. Purchase a Freesat 4K TV box (any model) from a participating retailer between 09:00 19.07.21 and 23:59 11.10.21, then visit freesat.co.uk/kids-pass and enter purchased 4K TV box serial number, full name, email, postcode, mobile number and retailer purchased from by 23:59 31.12.21 to claim a free 12-month Kids Pass. Keep receipt for all claims. Max one claim per person. For participating retailers and full terms visit freesat.co.uk/kids-pass. Internet access required. Excludes trade customers and those with existing Kids Pass memberships expiring after 31.12.21. Promoter is Freesat (UK) Limited.