If your Freesat Box isn’t connecting to Wi-Fi, the issue may be with your wireless network. Here are a few steps to help you get back online:
1. Check your network
- Start by checking if other devices (like your phone or laptop) are also having trouble connecting to the same Wi-Fi network. If they are, the issue is likely with your internet connection. In that case, it’s best to contact your internet service provider.
2. Restart your Freesat Box
- If your Wi-Fi is working fine on other devices, try restarting your box.
- Press and hold the Power button for 5 seconds to reboot.
3. Try a wired connection
- If restarting doesn’t help, try connecting your box to the internet using an Ethernet cable (not supplied). This can offer a more stable connection, especially if your Wi-Fi signal is weak.