If a scheduled recording seems to have vanished, here’s what might be happening:
It’s already been recorded
- Once a programme has been recorded, it’s removed from the Planned list.
- You’ll find it in your main Recordings section.
- If you’ve set a Series Link, only episodes airing within the next seven days will appear in the Planned filter.
If the recording isn’t visible anywhere:
- Try scheduling the recording again, or test by recording a different programme to check the feature is working.
- If the issue continues, reboot your Freesat box by pressing and holding the Power button for five seconds.
If you're still having trouble, contact us for further help.