Satellite Installation Information
USING YOUR EXISTING SATELLITE DISH
Using the Freesat TV service requires a satellite dish.
Our latest 4K TV Boxes work with most UK satellite dishes, so if you’re switching from another satellite TV provider and/or you’ve already got a working dish and cabling installed, then connecting your new Freesat TV Box is as simple as plugging in your existing dish cables and following the on-screen instructions.
If you are switching from SkyQ then your dish is likely to have a wideband LNB – that’s the part that sticks out from the middle of the dish. If you have a Recordable 4K TV Box then this type of dish lets you record up to 4 shows at the same time. If you’re switching from Sky+ your dish is likely to have a standard LNB and you should be able to record up to 2 shows at the same time. If you don’t have a Recordable 4K TV Box then it doesn’t matter what kind of LNB your dish has, your box should work with any UK satellite dish. You’ll find more information about satellite dishes, recordings and LNBs in your user manual, which can be viewed in our product manual section.
If your dish is still under warranty (typically 12 months) we advise you check that using it to receive Freesat will not affect your warranty terms.
IF YOU DON'T HAVE A SATELLITE DISH
You will need to have one installed before you can use the service. For information and advice on satellite installations speak to your retailer, or you can search for local installers online via sites including www.getmeviewing.org.uk, which is powered by CAI - the UK's representative trade association for business delivering home entertainment services.
Freesat is not responsible for any installation services provided by third parties, so please refer to your installer if you have any queries or issues with your installation.