Software update 10th November 2021

Software Update 10th November 2021

5.4.1.p13_ui_1.4.1

New Features: 

• Improved Interface during LNB verification. Customers will now see that the box is setting things up for them, rather than a no signal screen when coming out of standby 

• We have enhanced how search results are displayed for both On TV and On Demand content 

Fixes: 

Performance: 

• We have improved how the box handles low memory scenarios and will automatically close background applications if necessary to improve the overall experience 
• Enhanced the general responsiveness of the application, users should see an improvement in general performance 

FTI & Privacy notice: 

• We have fixed several bugs with our first-time installation process 
• Improved our privacy notice pop-up flow and fixed several issues that could result in related issues 

 

Standby & power management: 

There have been several bugs fixed coming out of standby to improve box behaviour, including: 

• Remembering the last tuned channel after a box reboot/ nightly reboot 
• Improvements to avoid the application crashing while the box is in standby mode 
• Sometimes customers would see washed-out picture after waking from standby 
• No AV on Live TV channel when switching from passive standby to active mode 

 

Settings & Channel Scan: 

We have a few fixes for settings & channel scan: 

• Occasional box crash during postcode check 
• Regional Channels:  BBC One London list was not shown correctly

Recordings & Reminders: 

There have been numerous fixes for issues with recordings & reminders, including but not limited to:  

• Resuming playback of recording causes a device reboot 
• Users unable to access recordings action menu after deleting a recording 
• Users occasionally get stuck on Recordings preview Home screen 
• Continue watching option not available for partially viewed programme 
• Exit Recording Playback - Live TV has no AV until zapped to a different channel 

• Fixed an issue causing duplicate recordings when setting via Freesat App 
• Reminder Icon not removed after show started 
• Unable to auto-tune to a channel from reminder pop-up when watching iPlayer 

 

TV Guide: 

We have resolved a few issues with the TV Guide: 

•  Restart Metadata Icon was not always showing 
• ‘Back’ from "Showing Again” took you to the Recordings home page pane, not the Guide home page. 
• 1 Line guide not displaying when returning to Live TV 

• Fixed an issue with double key entry on BBC channels 
• Both user-hidden and favorited channels appeared among the Favorite channels filter in TV Guide 
• Users would sometimes get stuck in the guide when a series recording was cancelled 

Showcase: 

We have fixed a few key issues affecting our lovely showcase picks: 

• Showcase was not displaying correctly on box boot up 
• Showcase was occasionally taking too long to populate 
• We have improved default image logic for when showcase images are not available 

Timeshift: 

We found and fixed some issues when you pause live TV on our recordable boxes: 

• STOP RCU key would not return you to live TV 
• Users were occasionally unable to record an event from within timeshift 
• A noticeable black screen could be seen when exiting from timeshift to Live TV 
• Fixed an issue where FF/RW were working intermittently 

On Demand: 

There were a few bugs with our On Demand apps and menus that we have resolved: 

• Exit whilst loading OD player would land user on ‘No Signal’ screen 
• Fixed an issue where video was intermittent during playback on the My5 app 
• There were a few instances where Netflix was not closing when requested 

• OD Apps menu would occasionally reset due to a timeout 

In addition to the above, we have bug fixes to improve stability and responsiveness of our devices.