Your refund will be processed via the same method you used to place your order.

If you purchased your box from Freesat then a receipt and invoice will have been sent to the email address that you used

Once that’s done, your box will appear on your phone ready to be used!

If you’re a Prime member, simply head to the On Demand section of our 4K TV box and login to your Amazon account to start

If you are having issues connecting your Freesat Box to your TV, we recommend you try using a different HDMI cable or a different