Skip to main content

Main navigation

  • Why Freesat?
  • TV Guide
  • Telly News
  • Switch
  • Help
Buy Now
Menu

FAQs

87 Results for

What to do if my box is overheating?

If your 4K Set Top Box hard drive starts to get too hot it will...

Where do I buy a Freesat Device?

If you're ready to enjoy subscription-free satellite TV, buying a...

What’s the difference between Freesat and Freeview?

The main difference is how your TV signal reaches you.  Find out...

Why Freesat and Where to Buy?

Why should you choose Freesat and where to buy a set top box....

I have a Wideband LNB but can't record four channels at the same time

If you're using a Wideband LNB (WLNB) setup and can't record four...

Everything You Need to Know About Your Freesat Remote

If your Freesat remote isn’t working as expected, try these...

How do I complete a channel scan?

New channels usually appear in your TV Guide automatically. Find...

How do I connect my box to the TV?

Setting up your Freesat box is quick and easy. Find out more here...

How to reset your pin number

How to reset your Freesat pin number, find out more here.

Setting Up Your Freesat Remote & Universal Remote

You can use your Freesat remote to turn your TV on/off and adjust...

My signal is poor. What can I do?

If you're experiencing weak or no signal on your Freesat box...

Why can't I log into my Freesat account?

Due to a change to our internal systems, Freesat ID accounts were...

Main footer menu

  • Freesat
    • About Us
    • Jobs
    • Partnerships
    • Sitemap
    • Contact Us
  • Purchase
    • Set Top Boxes
    • Recordable 4K TV Box
    • 4K TV Box
    • Refurbished
    • Stockists
  • Help
    • Updates and alerts
    • Accessibility
    • Returns and Exchanges
    • Delivery Restrictions
    • Manufacturer's warranty

Download our app:

  • Download on the Apple App Store
  • Download on Google Play

Footer Social

  • Facebook
  • Instagram
  • X
  • YouTube

Footer

  • Cookie Policy
  • EPG Listing Policy
  • Legal and Policies
  • Online Sales Terms
  • Terms and Conditions
Everyone TV Devices Limited | Registered Company No: 06250097 VAT Number: GB 91697876

Backed by:

  • BBC logo
  • ITV logo
  • Channel 4 logo
  • Channel 5 logo

Copyright: All content, programme titles, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. Over 100 channels: Number correct at the time of publishing, including SD, HD and regional TV variants and radio channels.

Everyone TV Devices Limited, Triptych Bankside (North Building), 185 Park Street, London SE1 9SH