If you order hasn't been shipped, you will be able to update your delivery address. We recommend you contact our Customer

Freesat uses DHL parcel service for deliveries, upon dispatch your box should be with you within the 2-3 working days.

In addition to Subtitles and Audio Description we also have another accessibility feature called High Contrast Mode, this

Choose this mode only if you wish to watch free to air satellite channels that are not included within Freesat’s channel

Some programmes are audio described for viewers with sight problems, from soaps and dramas to children’s TV and films.