Check that your device can run the app To get the Freesat Mobile App you need an Android phone or tablet running Android OS

step) Carry out a Freesat Channel Scan and power the box off and on again. Check channel 999 (If not able to get channel, then

To get the Freesat Mobile App you need an Android phone or tablet running Android OS 5.0 and above, or an iPhone or iPad

another until you get the right set-up for you and your device. If you are trying to programme your Freesat remote control

is the satellite cables are correctly inserted into your Freesat Box and haven’t come loose. If the cable connection is