address that you used when you placed your order. It may be worth checking your junk email or spam folder in case your proof of

If there are particular channels that you love to watch you may want to use our Favourite Channels feature to find these

TV Boxes are designed so that you can connect an audio device to your Set Top Box using your own optical cable. Connect

recommend you restart your Freesat box. This can be done by holding down the power button for 5 seconds. If your box still

Check that your Freesat Set Top Box is connected to the internet. If you are connected over Wifi, try using an Ethernet cable