If you are having issues connecting your Freesat Box to your TV, we recommend you try using a different HDMI cable or a different

Your refund will be processed via the same method you used to place your order. Find out more about when you'll receive your

3 working days since you received your dispatch notification and your parcel has not yet arrived, you can check its delivery

address that you used when you placed your order. It may be worth checking your junk email or spam folder in case your proof of

If there are particular channels that you love to watch you may want to use our Favourite Channels feature to find these