Pressing the LIST button on your remote control will display a menu of channel genres including Entertainment, Lifestyle, Children and News & Sport.
Selecting a genre will display all the…
Can I go backward on the TV Guide?
If you have a Freesat 4K recordable Set Top Box, the Backwards Guide functionality will allow you to scroll through the TV Guide on your Set Top Box for the past 7 days and in some cases, watch a…
Can I hide channels?
As part of our parental control settings you can choose to hide channels. Hidden channels will no longer be seen within the TV Guide. Any recordings of content broadcast on these channels will also…
How can I access Non-Freesat mode?
Choose this mode only if you wish to watch free to air satellite channels that are not included within Freesat’s channel listings.
It is important to note that by entering Manual Mode you will lose…
Have the BBC Sport and BBC News apps been removed?
As of 16th November 2020, the BBC Sport and BBC News TV apps (UK and International) are no longer available on your Freesat Set Top Box. You can still keep up with all the latest news headlines and…
Why does Freesat have On Demand players that need a paid subscription?
We’re always looking to add new content partners to Freesat (especially when they’re free!) to offer our customers a single platform where they can access all their favourite On Demand content. Where…
What does this Netflix error code mean?
You can check Netflix error codes here to find out what may be causing your Netflix issue.
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Kids Pass promotion: UK only. 18+. Purchase a Freesat 4K TV box (any model) from a participating retailer between 09:00 19.07.21 and 23:59 11.10.21, then visit freesat.co.uk/kids-pass and enter purchased 4K TV box serial number, full name, email, postcode, mobile number and retailer purchased from by 23:59 31.12.21 to claim a free 12-month Kids Pass. Keep receipt for all claims. Max one claim per person. For participating retailers and full terms visit freesat.co.uk/kids-pass. Internet access required. Excludes trade customers and those with existing Kids Pass memberships expiring after 31.12.21. Promoter is Freesat (UK) Limited.