Is there anything else I should do, or know, before returning my Freesat 4K (Recordable) TV Box for repair/replacement?

Before returning your product to Freesat you should, wherever possible, undertake a “full factory reset” of the product. See under the Settings menu to access this feature. This will remove personal information from the Product and reset any PIN control.

Please note that if you have a Freesat 4K Recordable TV Box, any programmes which you have recorded on your product will be erased by conducting a factory reset.