Pause/Rewind is not working on my Humax Box
If your Freesat Smart TV Recorder loses the ability to pause and rewind live TV, this suggests a problem with your hard drive.
First, please ensure you have the latest version of software for your box - you can find out what version you have via system information in the settings menu and checking this against the information displayed on the manufacturer's website. Once you have validated this, the next step would be to perform a disk cleanup, via the settings menu. This won't affect any stored recordings, but if that fails the next step would be to format the hard drive, which will remove any stored recordings.
If you continue to experience issues, please contact our Customer Support Team for further advice.