Help

Why isn’t the Red Button prompt appearing on BBC channels?

Snow is causing problems with my reception - what should I do?

My digital box isn't working and is more than a year old and out of guarantee. How do I contact a repairer?

I have a technical question regarding the specification of the digital box, who do I contact?

What do I do if my picture is breaking up or freezing?

I have lost my user manual, how do I obtain a replacement?

Can I re-set my digital box? (return to factory settings)

I am missing some channels, what do I do?

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